Making a Claim

Need to Report a Claim?

We offer 24-hour claims support every day of the week to all our policy holders. For many years, our exceptional claims service has stood above the competition’s. We take pride in assisting all our policy holders during their time of loss. We have an expert claims staff that will help you in the settlement of your claim.

How to Report a Claim

To report a new claim please choose from one of the following methods:

1. Contact your insurance broker directly. To help you locate your broker please search here.

2. Phone our head office at 1-888-796-1438 and ask to report a new claim.

3. Complete our online New Claim Report form found below.

New Claim Reporting Form

Fill out the web form below. Once the form is submitted your claims adjuster will get in touch with you with your claim number and further instructions.

Policy Type

Policy Number

Insured Name

Full Address

Loss Details

Loss Location

Date of Loss

Reported By

Phone Number

Email Address

Image formats or PDFs only. Limit to 10MB total size for all attachments. Additional documents can be emailed later. Please select all files at once, attaching new files will replace old ones.

Need your broker’s phone number?

Get contact information for your broker

Have you already filed a claim?

Get contact information for our branches or offices